MSTA / Tillie
Education
96% member participation
11,654 questions answered, $7K annual savings, 80% engagement lift
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MSTA / Tillie
96% participation • 11,654 questions • $7K saved
Members couldn't find answers across fragmented content
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NFSA / Chat EOD
23,500+ questions • 4+ countries • exceeded targets
Fire protection professionals needed fast technical guidance in the field
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ISA / Mimo
10,000+ conversations • 9+ languages • $19K revenue
Members needed easier access to automation standards and resources
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ACLP / Scout
3,600+ users • 7,400+ questions • replaced site search
Members struggled to find guidance on certification and continuing education
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SWE / Engenuity
63.4 hrs saved • 19% case reduction • 50+ languages
14,000 conference attendees needed scalable, multilingual support
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AIHS / S.P.A.R.K
1,024 users • 4,371 questions in 45 days
Members navigated fragmented health and safety resources across 10,000+ pages
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INS / Ivy
400+ users • 3,500+ clinical questions • 24/7 access
Nurses needed 24/7 access to complex infusion standards at the bedside
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MRAA / AIMIE
700+ conversations in 30 days • 11 min avg interaction
Large dealer network needed scalable knowledge delivery and real-time insights
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NSTA / Atom
35% ticket drop • 2,000+ questions • under 5s answers
Member support team overwhelmed by repetitive inquiries
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AGB / Board Bot
900+ inquiries • 245 users • charter in 5 min vs 18 months
Board leaders couldn't quickly access governance resources and best practices
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CIFFA / Ask Ruth
725 users • 2,111 questions in first 30 days
Members needed faster customs and trade regulation answers
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ATPE / Judy
775 users • 1,099 conversations • 82% coverage
Educators needed faster access to legislative updates and member benefits
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SVN / Sven
320 users • 729 questions • safe anonymous access
Privacy concerns kept people from seeking help on supervised visitation
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