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"Human-Centered AI" Is Easy to Say. Here's What It Actually Has to Do for Your Members.

A friendly chat window and a human "somewhere in the loop" don't make a service human-centered. Here's the test that actually counts.

By Marcus Duhon · Jul 21, 2026, 9:37:23 PM

Marcus Duhon · Mar 23, 2026, 10:36:34 AM

Marcus Duhon · Dec 29, 2025, 9:44:38 AM

Marcus Duhon · Sep 30, 2025, 4:32:35 PM

Marcus Duhon · Jul 7, 2025, 11:23:20 AM