Stop making members hunt for answers. Let them ask Betty.

Betty is the AI knowledge assistant built for associations. Trained on your vetted content, Betty turns your association's knowledge into instant, conversational guidance for your members.

Trusted by 150+ associations in North America, UK and Asia-Pacific

Marine Retailers Association of the Americas (MRAA) Missouri State Teachers Association (MSTA) Infusion Nurses Society (INS) The American Society for Nondestructive Testing (ASNT) International Society of Automation (ISA) Canadian International Freight Forwarders Association (CIFFA) American Society for Anesthesiologists (ASA) Water Environment Federation (WEF) National Science Teaching Association (NSTA) American Society of Civil Engineers (ASCE) Optica Society of Women Engineers (SWE) The Risk Management Society (RIMS) Equipment Leasing and Finance Association (ELFA)
96%
Member Participation
MSTA
35%
Support Ticket Drop
NSTA
10,000+
Conversations in One Year
ISA
4,371
Questions in 45 Days
AIHS

There's a better way to serve your members

The old model buries answers in menus, PDFs, and ticket queues. Betty puts knowledge at your members' fingertips.

⚠️ The Old Way

  • Members navigate complex menus and dropdowns to find information
  • Search bars return hundreds of irrelevant results from outdated content
  • Critical knowledge is locked inside PDFs, slide decks, and archived webinars
  • Staff spend hours answering the same questions via email and phone

The Betty Way

  • Members ask questions in plain language and get instant, accurate answers
  • Every response is grounded in your association's own vetted content
  • Knowledge from every format is unified into one conversational interface
  • Staff are freed to focus on high-value work while Betty handles routine inquiries

Built for Trust. Designed for Associations.

Betty is built with the safety, privacy, and governance standards that associations require.
📖

Trusted Knowledge Assistant

Turn your entire content library into an AI-powered knowledge base that answers member questions in seconds, grounded in your own content.

💬

Prompt-First Member Experience

Replace traditional navigation with a conversational interface. Members ask questions instead of hunting through menus.

🔎

Intent-Based Search

Go beyond keyword matching. Betty matches member intent to your content and delivers the right answer, not just a list of links.

🎨

White-Label Branding

Give your AI assistant a name, personality, and visual identity that matches your association's brand. Betty becomes yours.

📊

Impactful Insights

See what members are thinking, not just searching, and report on the impact from Betty's INSIGHTS portal in real time.

🌎

Multilingual Support

Serve a global membership. Betty responds in the language your members speak, powered by your content in any language.

Frequently Asked Questions

Associations use Betty to give members instant, 24/7 answers grounded in their own vetted content. Common uses include reducing member support tickets, supporting members through certification, providing pre- and post-event information, and helping staff. Betty learns from any content type — articles, PDFs, standards, webinars — and can be trained for many jobs across your association.

The Association Knowledge Cycle is Betty's framework for turning trusted content into a living system that connects people to knowledge. Betty connects members to your institutional knowledge. As users engage, Betty surfaces patterns that identify emerging interests, content gaps, and strategic signals. These insights are used to create new content, feeding back into the knowledge repository and completing the cycle.

Betty is used by 150+ professional, trade, and standards-setting associations across North America, the UK, and Asia-Pacific. Customers include the International Society of Automation (ISA), American Society of Civil Engineers (ASCE), National Science Teaching Association (NSTA), Society of Women Engineers (SWE), and the Marine Retailers Association of the Americas (MRAA), spanning education, engineering, medical, health and safety, financial, and trade industries.
Betty is built specifically for associations, not repurposed from a generic chatbot platform. Every answer is grounded in your association's vetted content — standards, articles, PDFs, webinars — and cites its sources. Betty is white-labeled to your brand, governed by your rules, and designed for the trust, specificity, and mission that membership organizations require.
Betty is built with the safety, privacy, and governance standards that associations require. Your association retains full ownership of all content Betty uses, and your content is never used to train shared AI models. The answers Betty provides are grounded in your association's own vetted material, white-labeled to your brand, and governed by your rules. Betty cites its sources on every response and never invents answers. Member and non-member instances can be separated so proprietary content stays reserved for paying members.

Association Intelligence. Real Insights. Measurable Impact.

Betty doesn't just answer questions — it builds a smarter association through connections, data, and signals that drive real outcomes.

MSTA - Tillie

IMPACT

96% member participation in advocacy campaigns

11,654 questions answered

482 daily users

$7K annual savings replacing a third-party tool

"Being able to generate 1-to-1 personalized content in this type of campaign is priceless."

Kara Potter, Digital Strategist, MSTA
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ISA — Mimo

INTELLIGENCE

4,000+ unique users

19,334 conversations/year

98% content coverage across standards & membership

88 avg daily questions answered in 9+ languages

"I keep hearing "This is the best thing that ISA has done in years!""

Jason Wampler, Managing Director of IT, ISA
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AIHS — SPARK

INSIGHTS

3,129 unique users · 4,371 questions in 45 days

95% content coverage across 10,000+ safety page

50 avg daily questions surfacing real member needs

"This tool is going to be a massive asset to my everyday work."

AIHS Member
Read Case Study →

See what Betty can do with your Association knowledge.

Book a 22-minute call and we'll build a live demo using your association's own content.

Book a Call →