The Challenge
The Australian Institute of Health and Safety (AIHS) is the national association for workplace health and safety in Australia. Before SPARK, AIHS members had to navigate a fragmented system of health and safety resources. Finding information meant downloading and manually searching through 10,000+ page resources. Members also had difficulties accessing accurate and up-to-date state-based legislation.
The Solution
AIHS sought to enhance member engagement by creating a more accessible, responsive knowledge resource. In collaboration with Betty, AIHS launched S.P.A.R.K. (Safety Professional Assistant and Resource Knowledge-Base) in September 2024 — a custom AI assistant designed to serve as a reliable, expert resource for professionals seeking safety knowledge. SPARK provides a centralized and trusted source of information, revolutionizing the way AIHS members can access the resources they need.
