Book a Demo

Professional Association | Higher Education

AGB Board Bot: Enhancing Governance Support for Higher Education Leaders

900+
Inquiries
245
Unique Users
30
Days to Results

The Challenge

The Association of Governing Boards of Universities and Colleges (AGB) is dedicated to supporting college, university, and foundation boards as they navigate today's rapidly evolving educational landscape. AGB members faced challenges navigating the site and accessing resources, awareness gaps about the full range of available tools, and time constraints making it difficult to find answers to specific questions — especially when staff support was unavailable.

The Solution

To address these pain points, AGB partnered with Betty to create the AGB Board Bot, an AI-powered knowledge assistant designed to streamline access to governance and strategic insights.

"This is SO great!!!! WOW!"

— AGB Member

Organizational Impact

  • Staff Efficiency: AGB staff, including the membership team and Senior Director of Research, now use Board Bot to quickly identify resources for members, freeing up time for other responsibilities.
  • Membership Recruitment: The membership recruitment team leverages Board Bot during calls to showcase AGB's content library and address prospective members' top-of-mind issues in real time.
  • Marketing and Communications: Board Bot assists in drafting resource descriptions, webinar summaries, and web copy, streamlining content creation processes.
  • Consultant Productivity: AGB consultants use Board Bot to develop discussion guides, workshop outlines, and other deliverables aligned with AGB's leading practices.

Highlighted Success Story

One notable success story involved a board committee struggling for 18 months to draft a new charter. Using AGB Board Bot, they were able to produce a better draft within just five minutes.

"The bot just wrote two case studies, revised an essay, and came up with five situation-specific discussion questions. Yea, Bot!"

— AGB Member

"This is a great tool. I'm excited to be able to find best practices more quickly since the volume of information is extensive in the AGB library."

— AGB Member

Future Plans

AGB is expanding Board Bot with search customization to allow users to specify content types, continuously updating with newly published content, and exploring specialized versions tailored to specific needs such as navigating conferences or focusing on member benefits.

See what Betty can do with your Association knowledge.

Book a 22-minute call and we'll build a live demo using your association's own content.

Book a Call →