---
title: "Product Updates: Smarter Models, Better Tracking, More User Control"
description: "Betty product updates for Jan–Feb 2026: GPT-5.2 backend upgrade, Google Tag Manager widget events, new UI controls, improved training tools, faster retrieval, and INSIGHTS portal enhancements."
---

[Betty Blog: AI for Associations](https://meetbetty.ai/bettys-blog)

# [Product Updates: Smarter Models, Better Tracking, More User Control](https://meetbetty.ai/bettys-blog/product-updates-smarter-models-better-tracking-more-user-control)

 Written by [Dray McFarlane](https://meetbetty.ai/bettys-blog/author/draytasio-co) | Feb 12, 2026 5:24:10 PM

The following updates have been made for Betty and Betty customers between January 2026 and February 2026

##### **Feb 12, 2026 — Smarter responses where it matters (GPT-5.2 upgrade)**

We upgraded some of Betty’s behind-the-scenes “heavy lifting” steps from GPT-4.1 to GPT-5.2.

**What this means for you**

- Responses may look **slightly more organized and readable** (often a bit more conversational).
- Betty should **follow nuanced instructions more reliably** (especially when you’ve given it specific direction on what to use).
- **Citing and selecting content** can be a bit more precise in those advanced steps.

If you notice anything odd in formatting or behavior, tell us and we’ll take a look.

 

**Deployment of Agentic Workflows within Betty**

We have upgraded the mechanism of Betty behind the scenes that allows more flexibility in what actions and steps betty can take. This allows for re-usable, customizable workflows that expand the possible uses of your Betty instance.

##### **Jan 20, 2026 — Better analytics + more UI control**

###### **Google Tag Manager (GTM) events in the widget**

You can now track Betty widget activity in Google Tag Manager (starting with **link clicks**). More event types will be added.

**New widget parameters**

- widget-event-support: identifies your tag manager tool (currently only gtm)
- widget-event-id: sets a unique identifier for events (helpful if you have multiple Betty widgets)

Want additional event types tracked? Send us what you’d like to measure. Note: this is fairly new and has not been tested much. Happy to test with customers who are interested. 

 

###### **Custom “thinking” animation styling**

You can now customize the CSS class used for the “thinking” animation (or any styling you want tied to that state).

**New widget parameter**

- cursor-class: replaces the default cursor class with your own

If you want examples, we can share a few patterns.

 

###### **Sidebar default state (for history and/or Knowledge+)**

If you use conversation history and/or Knowledge+ features, you can now control whether the sidebar loads **open** or **closed**.

**New widget parameter**

- sidebar-position-start: open or closed (default is open)

##### **Jan 15, 2026 — Cleaner references + INSIGHTS portal upgrade**

- **More control over references**: better support for suppressing references for specific content items or entire sources.
- **INSIGHTS portal framework upgrade**: infrastructure improvements to support smoother updates and future enhancements.

##### **Jan 13, 2026 — Improvements to training tools (especially for tricky websites)**

We expanded training options to make it easier to keep content accurate and up to date, even on modern sites.

**What’s new**

- **Better handling for web content that requires scripts to run** (helpful for JavaScript-heavy CMS setups).
- **Sitemap-based training support**: if a sitemap includes “last modified” dates, we can use it as a more efficient alternative to full crawling—often enabling more frequent refreshes.

##### **Jan 9, 2026 — Performance improvements for retrieval**

We reworked one of Betty’s supporting retrieval methods that was contributing to performance slowdowns.

**What changed**

- A structured retrieval approach (good for things like **titles, author names, exact terms**) has been reorganized to reduce performance issues.
- The underlying structure was updated to support future improvements around **metadata extraction and usage**.
- We now have more flexibility to **dial retrieval methods up/down per use case**, balancing speed vs. extra precision when needed.

##### **Jan 8, 2026 — Safer content additions in INSIGHTS**

To help avoid accidentally mixing content into sources managed another way:

- When customers add new content via the INSIGHTS portal, Betty will now **automatically create a new Content Source** for those additions.
- This also includes **security controls** that prevent adding to other sources until approved.

 

[View full post](https://meetbetty.ai/bettys-blog/product-updates-smarter-models-better-tracking-more-user-control)

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